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About The Role

Role Overview

proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally.

Our immediate requirement is for an experienced Commissioning & Breakfix Engineer to be a key part of our London team, representing proAV, taking full responsibility for commissioning, delivery, and execution of new multimedia deployments for the client. The position requires a deep level of technical and operational knowledge, as well as the ability to work and communicate efficiently with minimal oversight. Collaborate with various teams to communicate our operational standards and work in a quality assurance role to ensure requirements are delivered. Travel will be essential for commissioning projects, training onsite staff or end-users, and executing high-level events.

One of many openings available at proAV (who have over 500 team members globally), this position is based within our end user’s organisation who continue to invest in state-of-the-art technologies, services, and training.

This is an exciting opportunity for an exceptional, experienced Commissioning & Breakfix Engineer to join an established operation with scope to drive and enhance the service at every opportunity.

Experience and seniority of the position will be reflected by the remuneration and benefits package.


Key Responsibilities

  • Deliver a quality assurance approach to system designs, narratives, products and the overall delivery to the user experience.
  • Develop training curriculum to ensure the end users are comfortable on using room systems
  • Stage and commission new multimedia deployments using AV9000 methodologies
  • Work with vendors, engineers and project managers to deliver systems that meet the operational requirements for end users and event technology
  • Attend project design and programming meetings
  • Review and redline drawings sets, bill-of-materials, test fits, etc.
  • Research and recommend new technologies that may fit well into our workflow
  • Product test new technologies for client environment prior to production
  • Attend manufacturer trainings, both in-person and remotely, to fully understand new products deployed into our environment
  • Create and implement training plans for new and existing sites
  • Provide hands-on-training to AV operators in our production spaces
  • Oversight and training for the onsite events team to turnover conference rooms at their respective site
  • Create and revise standards as the environment and show requirements evolve
  • Travel for staging, commissioning, training, and event support
  • Travel can include nights, weekends and overtime hours
  • Project time tracking, reporting and data analytics for dashboards
  • Responsive communication with management, stakeholders and team members
  • Event support when available

Desirable skills

  • A strong understanding of integrated AV systems, including mixers, switchers, routers, DSPs
  • Preferred CTS and CQT certifications
  • 3-5 years’ experience in integrated AV environment
  • Basic understanding of AV over IP ecosystems

About Us

proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication.

From reviewing technology to integration to post-deployment support, you’re in safe hands when you trust your AV and UC to proAV.

We are recognised as one of the AV industry’s most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open.

From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients’ business-critical AV systems architecture, products and technologies 24/7/365.

Equality, Diversity & Inclusion: 

ProAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other’s differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.

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