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London
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Project Support Hub

About The Role

Role Overview

proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally.

Our immediate requirement is for an experienced Project Coordinator to be a key part of our Egham team, representing proAV, taking full responsibility for assisting the project managers and teams by monitoring and implementing the framework for them to operate within. This role also includes managing and coordinating smaller projects, where it is not viable / economical to assign dedicated Project Managers.

The project Coordinator role will also include supporting Project Managers where necessary with Admin, client communication, such as email and telephone calls. The Project Coordinator must be competent enough to co-ordinate project resources such as people, information, rooms and equipment both solely and as a support mechanism to the Project Managers.

This is an exciting opportunity for an exceptional, experienced Project Coordinator to join an established operation with scope to drive and enhance the service at every opportunity.

Experience and seniority of the position will be reflected by the remuneration and benefits package.

 

Key Responsibilities:

  • Maintain and support clients and their needs.
  • Assisting in ensuring that projects are run in compliance with the Organisation’s requirements.
  • Providing guidance and feedback to project teams.
  • Providing a general ‘readily available’ interface between Client and the Business.
  • Managing and monitoring individual & collaborative work loads.
  • Maintaining and integrating project plans.
  • Tracking & reporting overall progress.
  • Administering the project budget and tracking project costs.
  • Planning & scheduling resources for a group of projects.
  • Monitoring resource utilisation.
  • Performing quality reviews.
  • Establishing and maintaining the project documentation library.
  • Weekly updates to the Operations Manager for submission to the directors.
 

Additional Skills:

  • Excellent organisational skills.
  • Sociable.
  • Excellent customer service skills with a friendly and helpful approach.
  • Administration skills including typing and reporting using Office applications.
  • The ability to deliver under pressure with minimum supervision.
  • To communicate effectively with people at all levels.
  • Good oral and written communication skills with strong eye for detail.
  • A positive and enthusiastic approach to delivering the role.
  • Experience of meeting targets and deadlines and working under pressure.
  • Problem Solving.
  • Able to work well within a team.
  • Self-Management / Communication / Planning/Organising.

About Us

proAV designs, integrates and supports blended technology solutions with AV, UC and beyond including end-to-end services and 24/7/365 support to enhance global collaboration and empower your world of communication.

From reviewing technology to integration to post-deployment support, you’re in safe hands when you trust your AV and UC to proAV.

We are recognised as one of the AV industry’s most powerful international delivery and support operations trusted by a varied client base in more than 80 countries across 6 continents. To date, we have completed 700+ projects outside of the UK that meets the demands and challenges of a globalised marketplace, keeping the lines of communication and collaboration open.

From our state-of-the-art Customer Services Centre and Video Network Operations Centre (VNOC) our dedicated teams manage, monitor and protect our global clients’ business-critical AV systems architecture, products and technologies 24/7/365.

Equality, Diversity & Inclusion

proAV is an equal opportunity employer that is committed to supporting and promoting an inclusive culture for all employees and job applicants. We want everyone to feel comfortable being themselves and create a culture where we understand and respect each other’s differences. proAV does not tolerate discrimination based on age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. We make employment decision based on the needs of our business and the qualifications and/or experience of the individual. proAV offers personal and professional development opportunities, not just through traditional qualifications, but also through Apprenticeship schemes, internal training and mentorship programmes. We support employees and job applicants with their work-life balance through our family friendly policies and practices. We encourage all to apply.

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