Role Overview
proAV are a leading global audio visual integrator, providing AV and event services across multiple client partnerships globally.
Our immediate requirement is for an experienced Event Producer to be a key part of our London team, representing proAV, taking full responsibility for supporting event technology in the auditorium, multi-purpose rooms and at offsite venues.
One of many openings available at proAV (who have over 500 team members globally), this position is based within our end user’s organisation who continue to invest in state-of-the-art technologies, services, and training.
This is an exciting opportunity for an exceptional, experienced Event Producer to join an established operation with scope to drive and enhance the service at every opportunity.
Experience and seniority of the position will be reflected by the remuneration and benefits package.
Key Responsibilities
- Accountable for event technology support in auditoria and multi-purpose rooms and at offsite venues
- Plan, implement, support and report on event technology and associated labour to ensure successful delivery of requirements
- Provide technical direction of equipment and show cues to ensure high caliber delivery
- Must have a high knowledge and understanding of event technology and how it works
- Be an ambassador of proAV making sure that overall standards are kept high
- Effective communication skills to ensure proper guidance and end-user support; partner with stakeholders and event planners, marketing and communications staff to develop effective technical solutions to achieve requirements
- Participate in client briefings to establish requirement, provide cost estimates and recommend technical solutions to achieve requirements
- Liaise with specialist external suppliers to meet SLA requirements, ensuring focus on accountability and customer service
- Document full technical direction, pro-forma and run to show for events managed
- Undertake full event pre-testing
- Take ownership of any problems that may arise during live events (including non-technical issues) and escalate to appropriate service providers; track to resolution, ensure client is kept fully informed
- Ensure that incident management process is followed so that faults, failures and equipment maintenance is captured and resolved
- Set, maintain and continuously optimize event standards, securing best practices from internal service base and external industry trends
